All Systems Operational

About This Site

This page provides details on the current status of services provided by Zamzar. We'll post updates about any incidents affecting our main website (at http://www.zamzar.com) and developer API (at https://developers.zamzar.com) right here.

Website ? Operational
Developer API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Uptime ?
Fetching
API Uptime ?
Fetching
Past Incidents
Jul 26, 2017

No incidents reported today.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017
Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:30 UTC
Scheduled - This is a planned maintenance window for system upgrades on the Zamzar developer API.

During the window the developer API may be unavailable for up to 5 minutes. We expect actual downtime to be much lower - in the region of 1-2 minutes.

At that time users will not be able to login to their user account at https://developers.zamzar.com and any requests to the API endpoints at https://api.zamzar.com or https://sandbox.zamzar.com will return an HTTP 503 (Service Unavailable) response code with the following error message in the body of the HTTP response:

{"errors":[{"code":30,"message":"service temporarily unavailable","context":{"details":"We're working on it ! See https://twitter.com/zamzar for updates."}}]}
Jul 18, 11:42 UTC
Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017
Resolved - This issue was caused by a network outage from an upstream provider which has now been resolved - iWork conversions are operating correctly once again.
Jul 12, 15:23 UTC
Investigating - We are seeing issues with some iWork file conversions (.pages, .key, .numbers) failing intermittently.
Our team are looking into the cause of this issue and will update here as soon as we have further information.
Jul 12, 13:06 UTC