Zamzar Status

All Systems Operational

About This Site

This page provides details on the current status of services provided by Zamzar. We'll post updates about any incidents affecting our main website (at http://www.zamzar.com) and developer API (at https://developers.zamzar.com) right here.

Website Operational

Developer API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Website Uptime

Fetching

API Uptime

Fetching

Past Incidents

Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

Interruption to API service

Resolved - We can confirm this issue has now been resolved and new API requests submitted since 07:05 AM UTC today are processing normally. We will continue to perform enhanced monitoring of the service throughout the day.
Jul 20, 09:26 UTC

Update - We are continuing to monitor for any further issues.
Jul 20, 08:11 UTC

Monitoring - Our team has identified that some requests to the API failed to be serviced between 05:45 AM UTC - 07:05 AM UTC today, instead returning an HTTP "500" error. The underlying problem causing those requests not to be processed has now been remediated and any ongoing requests submitted to the API will now function as expected. Any requests submitted during that timeframe which failed (including file conversion requests) will need to be re-submitted for processing.

We will continue to closely monitor the service for any issues but are not anticipating any further problems.
Jul 20, 07:37 UTC

Investigating - We have observed an interruption to a number of requests to our API conversion service. Our team are currently investigating the underlying cause and will update further here once we know more.
Jul 20, 06:29 UTC

Jul 19, 2021

No incidents reported.

Jul 18, 2021

Switching off TLS 1.1

Completed - The scheduled maintenance has been completed.
Jul 18, 23:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 UTC

Scheduled - In line with modern security best practices Zamzar will be switching off support for TLS v1.1, a cryptographic protocol used to secure communications between your web browser (or API client) and our systems.

This change will not involve any downtime for Zamzar services, and customers will not observe an impact on their applications or usage of Zamzar's services, provided they are not using TLS v1.1 to connect.

For more information please read our announcement at https://blog.zamzar.com/2021/07/11/even-better-security-dropping-support-for-tls-1-1/
Jul 11, 00:20 UTC

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.