Elevated queue times for API file conversions
Incident Report for Zamzar
Some users of the Developer API experienced elevated queue times for new file conversion jobs. Jobs were still submitted ok, but there was a delay in processing file conversions for them.

This issue was resolved in just over an hour by our operations team - All jobs which were delayed were then processed ok.

This issue was caused by a DDoS attack on an upstream DNS provider (DynDNS) which temporarily affected some parts of our infrastructure. You can read more about this issue at https://www.dynstatus.com/incidents/nlr4yrr162t8
Posted Oct 21, 2016 - 12:00 UTC